VCTD – Vocational College & Training Development
Trading as APMI – Australian People Management Institute (RTO 45114)

About APMI (RTO 45114)

Vocational College & Training Development, trading as Australian People Management Institute (APMI – RTO 45114), delivers nationally recognised training and assessment in accordance with the Standards for Registered Training Organisations (RTOs) and applicable legislative requirements.

APMI is committed to providing quality training outcomes, transparent information, and appropriate learner support.

Pre-Enrolment Information

Prior to enrolment, learners are provided with clear and accurate information, including:

  • Course and unit details
  • Delivery modes and duration
  • Assessment requirements
  • Fees and payment arrangements
  • Refund and withdrawal conditions
  • Learner rights and responsibilities

This information enables learners to determine whether the training is suitable for their individual needs and circumstances.

Entry Requirements

Entry requirements vary depending on the course or unit of competency.

Learners may be required to:

  • Meet minimum age requirements
  • Demonstrate physical capability for practical tasks (particularly for first aid training)
  • Comply with workplace or regulatory requirements, where applicable

Specific entry requirements, if any, will be advised prior to enrolment.

Language, Literacy and Numeracy (LLN)

APMI is committed to supporting learners with diverse language, literacy, and numeracy needs.

  • LLN requirements are aligned to the demands of the training and assessment
  • Learners may be asked to complete an LLN assessment prior to or during enrolment
  • Reasonable support strategies may be provided where appropriate

Learners will be advised if additional support or referral options are recommended.

Recognition of Prior Learning (RPL) and Credit Transfer

Recognition of Prior Learning (RPL)

RPL is available to learners who believe they already possess the skills and knowledge required for a unit of competency.

RPL assessments:

  • Are evidence-based
  • Require learners to provide sufficient and valid evidence
  • Are assessed against unit requirements

Credit Transfer

Credit transfer is available for learners who have previously completed equivalent units of competency with an authorised RTO.

Verified Statements of Attainment or qualifications must be provided.

Training Delivery

Training may be delivered through approved methods, including:

  • Face-to-face classroom delivery
  • Workplace or onsite group training
  • Structured and supported learning sessions

Delivery modes are determined based on learner needs, course requirements, and compliance considerations.

Assessment

Assessment is conducted in accordance with:

  • The principles of assessment (fairness, flexibility, validity, reliability)
  • The rules of evidence (validity, sufficiency, authenticity, currency)

Assessment methods may include:

  • Practical demonstrations
  • Scenario-based activities
  • Knowledge assessments

Learners must demonstrate competence in all required elements to be deemed competent.

Learner Support

APMI provides access to learner support services appropriate to the training context, which may include:

  • Assistance with understanding training and assessment requirements
  • Reasonable adjustments where appropriate
  • Referral to external support services, if required

Learners are encouraged to discuss support needs prior to or during training.

Fees, Charges and Refunds

Course fees and charges are communicated prior to enrolment.

Information provided includes:

  • Total fees payable
  • Payment arrangements
  • Refund conditions
  • Withdrawal and cancellation processes

Detailed information is available in the Fees and Refund Policy.

Complaints and Appeals

APMI has a documented Complaints and Appeals Policy to ensure learner concerns are managed fairly, promptly, and confidentially.

Learners have the right to:

  • Lodge a complaint or appeal without fear of disadvantage
  • Be supported throughout the process
  • Receive a written outcome

Information on how to lodge a complaint or appeal is available on request or via the relevant policy page.

Access and Equity

APMI is committed to providing fair access to training and assessment for all learners, regardless of background or personal circumstances.

Training and assessment practices are designed to promote:

  • Equity
  • Inclusion
  • Fair treatment

Learner Records and Privacy

Learner records are:

  • Maintained securely
  • Managed in accordance with regulatory and privacy requirements
  • Accessible to learners upon request, subject to verification

Personal information is handled in line with applicable privacy legislation.

Learner Responsibilities

Learners are expected to:

  • Participate actively in training and assessment
  • Follow instructions and safety requirements
  • Provide accurate information
  • Treat trainers and other learners with respect

Further Information

For further information about training, enrolment, or learner support, please contact APMI.

Footer Compliance Statement

Vocational College & Training Development, trading as Australian People Management Institute (RTO 45114), provides training and assessment services in accordance with the Standards for Registered Training Organisations (RTOs) and applicable regulatory requirements.